Privacy Policy

1. Introduction

gt99a ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, process, store, and share personal information when you use our website at gt99a.pro, including our cricket betting, live casino, slots, and crash game services available to players in Bangladesh.

By accessing or using the gt99a platform, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with any provision of this policy, please discontinue your use of the platform. This policy applies to all users regardless of location, with particular attention given to players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and other parts of Bangladesh.

2. Information We Collect

To provide a safe, compliant, and personalised betting and gaming experience, gt99a collects the following categories of personal information:

• Identity information: full name, date of birth, national ID or passport number (for age and identity verification to enforce the 21+ requirement).
• Contact information: email address, phone number, and residential address, including city (e.g. Dhaka, Chittagong, Sylhet).
• Account credentials: username and hashed password used to secure your gt99a account.
• Financial information: transaction records, deposit and withdrawal history, preferred payment methods including bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• Technical data: IP address, device type, browser type and version, operating system, and session logs collected automatically when you access our platform.
• Behavioural data: game history, betting patterns, sports preferences (e.g. cricket BPL, T20, IPL), session duration, and promotional offer interactions.

3. How We Use Your Information

gt99a uses your personal information only for lawful and legitimate purposes directly related to the delivery of our services. Specific uses include:

• Creating and managing your player account, verifying your age (21+ only), and preventing duplicate or fraudulent accounts.
• Processing deposits and withdrawals via local payment partners (bKash, Nagad, Rocket, Upay) and international card networks, ensuring accurate BDT and INR transaction records.
• Delivering customer support via email and responding to queries, disputes, or account issues raised by players from Dhaka or anywhere in Bangladesh.
• Sending relevant promotional communications, bonus offers, and platform updates — only where you have opted in to receive such communications. You may opt out at any time by contacting support.

4. Cookies and Tracking Technologies

gt99a uses cookies and similar tracking technologies to improve your user experience and ensure the platform functions correctly. We use the following categories of cookies:

• Essential cookies: required for the platform to operate, including session management and secure login.
• Performance cookies: collect anonymised data on how users interact with the site, helping us identify and fix technical issues.
• Functionality cookies: remember your preferences such as language and region settings to personalise your experience on the gt99a platform.
• Analytics cookies: help us understand traffic patterns, popular games (such as cricket betting, slots, and crash games), and overall platform engagement.

You can control or disable cookies through your browser settings. However, disabling essential cookies may impact the functionality of the gt99a platform.

5. Data Sharing and Disclosure

gt99a does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your data only in the following limited circumstances:

• Payment processors: we share necessary financial data with payment partners such as bKash, Nagad, Rocket, and Visa/Mastercard solely to complete your requested transactions.
• Service providers: trusted third-party vendors who assist in operating our platform (e.g. hosting providers, analytics tools, fraud detection services) are bound by strict data processing agreements.
• Legal obligations: we may disclose your information when required by applicable law, court order, or regulatory authority, or when necessary to protect the rights, safety, or property of gt99a and its users.

6. Data Security

gt99a takes the security of your personal information seriously. We implement industry-standard technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. Our key security measures include:

• SSL (Secure Socket Layer) encryption on all data transmissions between your browser and our servers, ensuring your login credentials and financial data travel securely at all times.
• Hashed and salted password storage — your password is never stored in plain text. Our systems store only a cryptographic hash, making it unreadable even to our own staff.
• Regular security audits and monitoring of our systems for suspicious activity, with dedicated incident response procedures to handle any data breach swiftly and transparently.

7. Data Retention

gt99a retains your personal data for as long as your account remains active or as required to provide services to you. When your account is closed, we retain certain records for a limited additional period as necessary for legal compliance, dispute resolution, fraud prevention, and financial reporting obligations.

Personal data that is no longer required for any of these purposes will be securely deleted or anonymised so that it can no longer be associated with you as an individual.

8. Your Rights

As a user of the gt99a platform, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected]:

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right of rectification: if any of your personal data is inaccurate or incomplete, you have the right to request that we correct or complete it.
• Right of erasure: subject to legal retention obligations, you may request deletion of your personal data when it is no longer necessary for the purpose it was collected.
• Right to withdraw consent: where our processing is based on your consent (e.g. marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing already carried out.

9. Children and Age Restriction

gt99a is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected data from a person under 21, we will take immediate steps to delete that information from our systems.

If you believe a minor has registered on our platform, please notify us immediately at [email protected] so we can investigate and take appropriate action promptly.

10. Changes to This Policy

gt99a reserves the right to amend this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or a prominent platform notification. Your continued use of gt99a following the posting of any changes constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed of how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way gt99a handles your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within 5 business days.

Email: [email protected] (plain text — not a clickable link). Please include your registered username and a clear description of your request so we can assist you efficiently.